Scottfree Salon

Cancellation Policy

Time is precious. We value your time, as well as the time of our team members. To that end, starting Aug. 1, we will be requiring credit card information in order to schedule an appointment under special circumstances, which include the following:

  • Appointments with a booking time of 3 hours or longer without a separate consultation more than 1 week prior to your appointment
  • Appointments for corrective color services
  • Appointments for Extensions, Keratin or Brazilian Blowout services
  • Appointments requested after a “no show” for a previously scheduled appointment

We know that life happens when you’ve already made plans — but we ask for at least 24 hour’s notice if you need to cancel or reschedule your appointment. This will allow us the opportunity to make last-minute time available to other valued guests and ensure our team members’ time is valued. If you are unable to provide this notice, you will be charged 50 percent of the cost of your scheduled services.

As a token of our gratitude and your understanding, we would like to offer you 20 percent off your favorite Kerastase or Sachajuan products during the month of August — as well as remind you we are offering $25 blowouts with select stylists with $5 from every service benefitting Camp Hometown Heroes.

We appreciate your patience as we begin this transition. Please do not hesitate to reach out to Kyle, Michael or Scott if you have any questions or concerns.

Many thanks,
The Scottfree Salon Team